HELP
SHIPPING · RETURNS
SIZING · CARE
Shipping
How long does shipping take?
How long does shipping take?
How long does shipping take?
Orders ship from Los Angeles within 1–2 business days. US delivery takes 2–5 business days; international delivery takes 5–10 business days.
Orders ship from Los Angeles within 1–2 business days. US delivery takes 2–5 business days; international delivery takes 5–10 business days.
Shipping
Do you ship internationally?
Do you ship internationally?
Do you ship internationally?
Yes, we ship to over 40 countries. Duties and taxes are calculated at checkout so there are no surprises on delivery.
Yes, we ship to over 40 countries. Duties and taxes are calculated at checkout so there are no surprises on delivery.
Shipping
Is shipping free?
Is shipping free?
Is shipping free?
Standard shipping is free on all US orders over $250 and international orders over $400.
Standard shipping is free on all US orders over $250 and international orders over $400.
Returns
What is your return policy?
What is your return policy?
What is your return policy?
You can return unworn pieces with tags attached within 30 days of delivery for a full refund or exchange.
You can return unworn pieces with tags attached within 30 days of delivery for a full refund or exchange.
Returns
How do I start a return?
How do I start a return?
How do I start a return?
Contact us with your order number and we will send a prepaid return label. Refunds are issued within 5 business days of receiving your return.
Contact us with your order number and we will send a prepaid return label. Refunds are issued within 5 business days of receiving your return.
Sizing
How do your pieces fit?
How do your pieces fit?
How do your pieces fit?
Each product page lists the fit — relaxed, regular, tailored or oversized. Our model is 178 cm and wears a size S unless noted.
Each product page lists the fit — relaxed, regular, tailored or oversized. Our model is 178 cm and wears a size S unless noted.
Sizing
Can I get help choosing a size?
Can I get help choosing a size?
Can I get help choosing a size?
Of course. Send us your usual size and measurements through the contact page and our team will recommend the right fit.
Of course. Send us your usual size and measurements through the contact page and our team will recommend the right fit.
Care
How should I care for wool and cashmere?
How should I care for wool and cashmere?
How should I care for wool and cashmere?
Air between wears, brush gently, hand wash cold when needed and dry flat. Read our full care guide in the Journal.
Air between wears, brush gently, hand wash cold when needed and dry flat. Read our full care guide in the Journal.
Care
Do you offer repairs?
Do you offer repairs?
Do you offer repairs?
Yes. We repair any Atelier Brume piece for life — loose buttons, seams or linings. Just get in touch.
Yes. We repair any Atelier Brume piece for life — loose buttons, seams or linings. Just get in touch.
Orders
Can I change or cancel my order?
Can I change or cancel my order?
Can I change or cancel my order?
Orders can be changed or cancelled within 2 hours of purchase. After that, they are already being prepared in our atelier.
Orders can be changed or cancelled within 2 hours of purchase. After that, they are already being prepared in our atelier.
STILL NEED HELP? OUR TEAM REPLIES WITHIN ONE BUSINESS DAY.
ATELIER BRUME
ATELIER BRUME
ATELIER BRUME
NEWSLETTER
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new collections and private sales.
Join the list for early access to
new collections and private sales.
Join the list for early access to
new collections and private sales.